Production & Delivery
Production & Delivery Information
Thank you for shopping with SassySamDesigns, it means the world!
All of our products are made to order. This means your item is created specifically for you once your order has been placed. By producing items on demand rather than in bulk, we help reduce waste while offering a wider range of designs, colours, and sizes.
Production Times
Production times vary depending on the product ordered and seasonal demand.
Estimated Production Times
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T-Shirts, Hoodies & Apparel: 2-5 business days
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Stickers & Stationery: 2-5 business days
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Posters & Wall Art: 2-5 business days
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Mugs & Drinkware: 2-5 business days
Please note that production times may increase during busy periods such as Christmas, Black Friday, and other major holidays.
Shipping & Delivery
Once your order has been produced, it will be carefully packaged and dispatched to your chosen delivery address.
Estimated Delivery Times
United Kingdom
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2–5 business days after dispatch
Europe
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5–10 business days after dispatch
United States & Canada
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5–10 business days after dispatch
Australia & New Zealand
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7–15 business days after dispatch
Please remember that delivery times are estimates and may occasionally be affected by customs processing, postal delays, weather conditions, or other factors outside my control.
Order Tracking
Where available, tracking information will be provided once your order has been dispatched. You will receive an email confirmation containing your tracking details so you can follow your package's journey.
Multiple Items
As products may be manufactured and shipped from different production facilities, orders containing multiple items may arrive in separate packages. If this happens, don't worry your remaining items are still on their way.
Incorrect Addresses
Please ensure your shipping address is correct before completing your order. I am unable to take responsibility for delays or lost parcels resulting from incorrect delivery information provided at checkout.
Questions?
If you have any questions regarding production times, shipping, or your order, please don't hesitate to get in touch and we'll be happy to help.